Book. Clean. Relax.

We have a strict policy for cancellations in less than 24 hours of the service appointment time frame. Our team works incredibly hard to ensure each client is taken care of. This requires carefully planning the days ahead and unfortunately last minute cancellations or last minute rescheduling causes a big, negative, ripple effect throughout our current day and days ahead. If you cancel or reschedule your cleaning appointment with less than 24 hours’ notice, there will be a $50 fee applied to your account. We require this notice to adjust our schedule and allocate our cleaning team efficiently.

We work off of 2-hour estimated time of arrival windows so that we can structure our day effectively. This allows us to get to the next client all while navigating traffic and many other variables that take a toll on our time throughout the day (for example: eating and breaks!).

If you book for an 8-10am appointment our team will notify you of an exact time they will arrive or will directly be there between that 8-10am (estimated) time slot.

We try to pack as much value as possible into our cleanings; we love our customers and want to make sure everyone feels taken care of! Our normal, standard, cleaning includes the outside of all appliances (refrigerator, microwave, and oven), dusting and wiping of all surfaces – such as tables, countertops, desks, dressers etc. and the wiping down of main door handles and doors, if dirty. We also vacuum and mop (if applicable) all floors in the home (not including the basement).

We may organize clothes that are left out, blankets and towels (if 1 Load of Laundry is exceeded we will apply our Organization Extra to the total). If required we will also vacuum upholstery. Cleaning faucets, sinks, and dirty dishes is also a part of our normal cleaning service (we provide our own natural dish soap).

We pay great attention to the bathrooms and bedrooms of each home – as both places are heavily used – it’s important they are completely clean for you! We’re so good you’ll want us back the next day (…it can be arranged)!

Our normal/standard cleaning includes everything that was mentioned above. Our heavy duty deep cleaning is added in addition to the standard cleaning as an Extra (added at checkout). The heavy duty deep cleaning includes baseboards, window beams and blinds if necessary (we can only reach maximum heights of 8ft), air vents, deep scrubbing of bathroom(s), and all doors and doorknobs, finally, we also wipe down chairs. The interior of appliances is included in our heavy duty deep cleans.

We pride ourselves on our work so either with a standard or an addition of a deep cleaning we know you’ll be fully satisfied! Give us a try – you may like us and decide to keep us around for a bit (everything would always be clean).

Yes, we provide carpet cleaning on a per room basis and it is only available as an Extra (additional item) to a regular cleaning. We do not provide a carpet cleaning service as a separate package. Pricing is available during checkout. We like to keep things simple around here.

Yes, we include the baseboards in our deep cleaning service which is an Extra added on to normal cleanings. Our cleaners will take soft microfiber towels with our cleaning solution on them and hand clean the baseboards around the home. They just keep on going and going… and going…and…

The most asked question out there! It’s no surprise! But, unfortunately there’s no set time limit. We like to take our time and pride ourselves on the quality of our work – so while we would be able to give you a baseline average number, we don’t want to be held to that. Every home is different but just for an average, a 3 BR and 2 Baths may take 3-4 hours for 2 people and 5-6 hours for 1 person.

We want the work to speak for itself. Depending on the size of the home and the amount of work required to clean, it will vary greatly. If you find us still scrubbing baseboards at 10pm, don’t hesitate to ask us to leave.

Great question! Yes we are! We’re going to be keeping this answer nice and simple!

All of our cleaners have at least 2-3 years of experience in residential and commercial cleaning and are well trained in-house on our proprietary cleaning methods – we move with purpose – watch out!

We do background checks on every single employee – that consists of a national and statewide criminal record check and a driver’s license check.

We have an AMAZING redo policy! If you are not completely satisfied, and you notify us within 24 hours – we’ll come back and redo any missed spots/areas completely free of charge, whenever you want!

Yes! We use all natural products and in particular try to restrict our brand usage to Seventh Generation products. Our all purpose heavy cleaner is a vinegar and water solution mixture.

If you have particular products you would like to use just leave them in the comments section and we will accommodate you. If you would like to have us switch products for the next scheduled cleaning just email us! We’re keeping it simple here.

No, not unless you would like us to or unless there is no way for us to get out any particular stain or “gunk” build up – we may resort to a heavier all purpose cleaner with minimal chemical composition.

Yes! We have Bi-Weekly, Monthly, and Weekly cleaning frequency discounts!

Always check your email and our website for the latest coupon discounts.

Yes we do! Whatever your needs are, don’t hesitate to reach out directly to us and we’ll see what we can do – we strive to use our resources and accommodate everyone and all jobs.

No, those discounts are strictly for frequency cleanings – Bi-Weekly, Monthly, or Weekly. If you cancel after the 1st service, the difference from the discount you received will be applied (you will be charged) towards your initial balance and it will be treated as a One time cleaning.

You may cancel or switch after 3 cleanings. We don’t want anyone to take advantage of the deals we offer to our loyal customers!

If the description of your home is inaccurate or incomplete, resulting in a different cleaning scope than originally quoted, we reserve the right to adjust the price accordingly. It’s important to provide an accurate description to ensure the most appropriate pricing and service.

If you book with us but fail to disclose any mold, rodent, or insect infestation, the service will be immediately canceled upon discovery for the safety and well-being of our team. A $75 fee will be charged for the visit. We strongly recommend addressing these issues before scheduling a cleaning.

Yes, we charge a $75 lockout fee in cases where our cleaners are unable to access your home or property for a scheduled cleaning and we are not informed in advance. If the cleaning is rescheduled, the lockout fee is reduced to $50.

This fee helps compensate our team for their time and travel expenses. To avoid this charge, please notify us at least 24 hours in advance if there are any changes or issues that might prevent access to your property. Clear communication allows us to adjust our schedule and provide the best service possible.

Thank you for your understanding and cooperation!